All our items are sent via Royal Mail Tracked 48 delivery and require a signature upon receipt. Your tracking information can be found on your order dispatch email. If you require another copy of your tracking information please call our store on 01302 343 721 with your order number and delivery details.
Click & Collect
We offer a free click and collect service to all our stores, just simply choose this shipping option at checkout. Please be advised store collections will arrive in your chosen store 3 working days after you order. Any collections must be collected within 8 weeks of you placing your order, any orders which remain uncollected after 8 weeks will be resold.
All orders are packed by our trusted team, and are checked upon dispatch to make sure your goods arrive to you in perfect condition. Any delivery queries or discrepancies must be reported to us within 48 hours of you receiving your delivery. All our parcels are weighed prior to dispatch and CCTV is used at our packing areas so we can thoroughly check if anything is not quite how it should be.